tag:status.mattermost.com,2005:/historyMattermost Status - Incident History2024-03-28T15:47:40ZMattermosttag:status.mattermost.com,2005:Incident/203767112024-04-06T08:00:00Z2024-03-27T13:05:51ZCustomer databases maintenance<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>6</var>, <var data-var='time'>08:00</var> - <var data-var='time'>09:00</var> UTC</strong></p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>13:00</var> UTC</small><br><strong>Scheduled</strong> - We will be performing routine maintenance on Apr 6th starting at 8:00 (UTC). During the maintenance period, some customers may experience minor service disruptions.</p>tag:status.mattermost.com,2005:Incident/201279892024-03-01T10:55:04Z2024-03-01T10:55:05ZIncreased amount of API errors<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>10:55</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>10:54</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>10:35</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.mattermost.com,2005:Incident/198277512024-01-25T12:01:07Z2024-01-25T12:01:07ZCommunity Server Maintenance<p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>12:01</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>10:10</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>10:09</var> UTC</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>10:08</var> UTC</small><br><strong>Scheduled</strong> - We will be performing routine maintenance on Thursday, Jan 25th starting at 7:00 (UTC) until 12:00 (UTC). During the maintenance period, our community server will experience service disruption due to server operations.</p>tag:status.mattermost.com,2005:Incident/197662342024-01-25T10:00:56Z2024-01-25T10:00:56ZCommunity Server maintenance<p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>07:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>14:59</var> UTC</small><br><strong>Scheduled</strong> - We will be performing routine maintenance on Thursday, Jan 25th starting at 7:00 (UTC). During the maintenance period, our community server will experience service disruption due to server operations.</p>tag:status.mattermost.com,2005:Incident/194388992023-12-16T10:00:21Z2023-12-16T10:00:23ZCustomer databases maintenance<p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>16</var>, <var data-var='time'>08:02</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>14:54</var> UTC</small><br><strong>Scheduled</strong> - We will be performing routine maintenance on Dec 16th starting at 8:00 (UTC). During the maintenance period, some customers may experience minor service disruptions.</p>tag:status.mattermost.com,2005:Incident/187294962023-10-14T10:00:06Z2023-10-14T10:00:07ZCustomer databases maintenance<p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>14</var>, <var data-var='time'>08:01</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 9</var>, <var data-var='time'>08:02</var> UTC</small><br><strong>Scheduled</strong> - We will be performing routine maintenance on Oct 14th starting at 8:00 (UTC). During the maintenance period, some customers may experience minor service disruptions.</p>tag:status.mattermost.com,2005:Incident/186673952023-10-07T10:00:08Z2023-10-07T10:00:08ZCustomer databases maintenance<p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'> 7</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>15:11</var> UTC</small><br><strong>Scheduled</strong> - We will be performing routine maintenance on Sep 7th starting at 8:00 (UTC). During the maintenance period, some customers may experience minor service disruptions.</p>tag:status.mattermost.com,2005:Incident/183905252023-09-05T07:45:33Z2023-09-05T07:45:33ZIncident with Community<p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>07:45</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>07:29</var> UTC</small><br><strong>Monitoring</strong> - We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>07:03</var> UTC</small><br><strong>Update</strong> - We are still working on mitigation. We will provide more information as soon as it's available.</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>06:07</var> UTC</small><br><strong>Update</strong> - We are still working on mitigation. We will provide more information as soon as it's available.</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>05:16</var> UTC</small><br><strong>Identified</strong> - We identified an issue that impacts the availability of Community. We are working on mitigation and we will provide more information as soon as it's available.</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>04:59</var> UTC</small><br><strong>Update</strong> - We are still investigating reports of degraded availability for Community. We are continuing to investigate the cause and will provide more information as soon as it's available</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>04:12</var> UTC</small><br><strong>Update</strong> - We are investigating reports of degraded availability for Community. We’re investigating the cause and will provide more information as soon as it's available.</p><p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>04:12</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating issues with Mattermost community</p>tag:status.mattermost.com,2005:Incident/183041362023-09-02T10:00:27Z2023-09-02T10:00:27ZCustomer databases maintenance<p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>08:11</var> UTC</small><br><strong>Scheduled</strong> - We will be performing routine maintenance on Sep 2nd starting at 8:00 (UTC). During the maintenance period, some customers may experience minor service disruptions.</p>tag:status.mattermost.com,2005:Incident/182070472023-08-21T07:27:40Z2023-08-21T07:27:40ZIncident with workspace logins<p><small>Aug <var data-var='date'>21</var>, <var data-var='time'>07:27</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>21</var>, <var data-var='time'>06:55</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Aug <var data-var='date'>21</var>, <var data-var='time'>06:54</var> UTC</small><br><strong>Monitoring</strong> - We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.</p><p><small>Aug <var data-var='date'>21</var>, <var data-var='time'>06:20</var> UTC</small><br><strong>Identified</strong> - We identified an issue that impacts login in the workspace. We are working on mitigation and we will provide more information as soon as it's available.</p><p><small>Aug <var data-var='date'>21</var>, <var data-var='time'>06:07</var> UTC</small><br><strong>Investigating</strong> - We are investigating reports of degraded availability for Workspace logins. We’re investigating the cause and will provide more information as soon as it's available.</p>tag:status.mattermost.com,2005:Incident/181142632023-08-19T10:00:15Z2023-08-19T10:00:15ZInternal services databases maintenance<p><small>Aug <var data-var='date'>19</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>19</var>, <var data-var='time'>08:01</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>11</var>, <var data-var='time'>09:25</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time. Minor service disruption is expected for some of the cloud workspaces.</p>tag:status.mattermost.com,2005:Incident/179541652023-07-25T11:15:04Z2023-07-25T11:15:04ZIncident with Community<p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>11:15</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>11:10</var> UTC</small><br><strong>Monitoring</strong> - We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>10:37</var> UTC</small><br><strong>Identified</strong> - We are investigating reports of degraded availability for Community. We’re investigating the cause and will provide more information as soon as it's available.</p>tag:status.mattermost.com,2005:Incident/178897252023-07-20T13:50:25Z2023-07-20T13:50:25ZIncident with rendering old uploaded attachments<p><small>Jul <var data-var='date'>20</var>, <var data-var='time'>13:50</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>20</var>, <var data-var='time'>13:24</var> UTC</small><br><strong>Update</strong> - We've applied a mitigation and the staged rollout has been completed successfully. Will update further when confirmed that this has resolved the issue.</p><p><small>Jul <var data-var='date'>20</var>, <var data-var='time'>06:42</var> UTC</small><br><strong>Monitoring</strong> - We've applied a mitigation and started a staged rollout to resolve the identified issue. Will update further when confirmed that this has resolved the issue.</p><p><small>Jul <var data-var='date'>19</var>, <var data-var='time'>10:30</var> UTC</small><br><strong>Update</strong> - We are continuing to work on mitigating this issue and will provide more information as soon as it's available.</p><p><small>Jul <var data-var='date'>19</var>, <var data-var='time'>02:25</var> UTC</small><br><strong>Update</strong> - Mitigation of this issue is still in progress. We will continue to provide updates as we make finalize the fix.</p><p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>18:49</var> UTC</small><br><strong>Update</strong> - We are continuing to work on mitigating this issue and will provide more information as soon as it's available.</p><p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>14:49</var> UTC</small><br><strong>Identified</strong> - We identified an issue that impacts the rendering of old uploaded attachments. We are working on mitigation. We will provide more information as soon as it's available.</p><p><small>Jul <var data-var='date'>18</var>, <var data-var='time'>14:32</var> UTC</small><br><strong>Investigating</strong> - We are investigating reports of degraded performance for rendering old uploaded attachments. We’re investigating the cause and will provide more information as soon as it's available.</p>tag:status.mattermost.com,2005:Incident/175702332023-07-05T11:04:38Z2023-07-05T11:04:39ZBug while creating posts with permalink previews of other messages<p><small>Jul <var data-var='date'> 5</var>, <var data-var='time'>11:04</var> UTC</small><br><strong>Resolved</strong> - The incident has been resolved and permalink previews are now enabled.</p><p><small>Jun <var data-var='date'>14</var>, <var data-var='time'>09:52</var> UTC</small><br><strong>Identified</strong> - Identified a bug while creating posts with permalink previews of other messages. Cloud workspaces will have this feature disabled temporarily while we are working on a solution. The feature will be re-enabled once the root cause is identified and a new version is deployed. No other impact is expected.</p>tag:status.mattermost.com,2005:Incident/175832732023-06-24T10:00:09Z2023-06-24T10:00:10ZInternal services databases maintenance<p><small>Jun <var data-var='date'>24</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>24</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>15</var>, <var data-var='time'>14:07</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time. Minor service disruption is expected for some of the cloud workspaces.</p>tag:status.mattermost.com,2005:Incident/175471162023-06-17T11:01:40Z2023-06-17T11:01:43ZInternal services databases maintenance<p><small>Jun <var data-var='date'>17</var>, <var data-var='time'>11:01</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>17</var>, <var data-var='time'>09:01</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>12</var>, <var data-var='time'>12:38</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time. Minor service disruption is expected for some of the cloud workspaces.</p>tag:status.mattermost.com,2005:Incident/175143042023-06-08T17:03:22Z2023-06-08T17:03:23ZWorkspace Sign-Up Errors<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>17:03</var> UTC</small><br><strong>Resolved</strong> - The workspace sign-up issue has been resolved.</p><p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>16:46</var> UTC</small><br><strong>Identified</strong> - An issue with new workspace sign-ups has been identified. We are working on mitigation and will provide an update when the issue has been resolved.</p>tag:status.mattermost.com,2005:Incident/171909452023-05-13T14:00:16Z2023-05-13T14:00:17ZCommunity Server Database maintenance<p><small>May <var data-var='date'>13</var>, <var data-var='time'>14:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>12:58</var> UTC</small><br><strong>Update</strong> - Scheduled maintenance is still in progress, we are going to extend the maintenance window for an hour. We will keep you up to date.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>11:49</var> UTC</small><br><strong>Update</strong> - Scheduled maintenance is still in progress, we are going to extend the maintenance window for an hour. We will keep you up to date.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>10:48</var> UTC</small><br><strong>Update</strong> - Scheduled maintenance is still in progress, we are going to extend the maintenance window for an hour. We will keep you up to date.</p><p><small>May <var data-var='date'>13</var>, <var data-var='time'>07:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'> 9</var>, <var data-var='time'>09:39</var> UTC</small><br><strong>Scheduled</strong> - We will be performing routine maintenance on May 13th starting at 7:00 (UTC). During the maintenance period, our community server will experience service disruption due to database upgrade operations.</p>tag:status.mattermost.com,2005:Incident/171513772023-05-06T09:00:16Z2023-05-06T09:00:16ZCommunity Server Database maintenance<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>09:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'> 6</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'> 5</var>, <var data-var='time'>07:41</var> UTC</small><br><strong>Scheduled</strong> - We will be performing routine maintenance on May 6th starting at 8:00 (UTC). During the maintenance period, our community server will experience minor service disruption due to database configuration update operations.</p>tag:status.mattermost.com,2005:Incident/168079962023-04-22T10:00:17Z2023-04-22T10:00:17ZCloud Networking Maintenance<p><small>Apr <var data-var='date'>22</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>22</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>10</var>, <var data-var='time'>10:23</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduling maintenance in our network during this time. No downtime is expected but minor service disruptions may occur for some of the cloud services.</p>tag:status.mattermost.com,2005:Incident/165113652023-04-01T10:00:04Z2023-04-01T10:00:05ZCloud Networking Maintenance<p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>13:10</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduling maintenance in our network during this time. No downtime is expected but minor service disruptions may occur for some of the cloud services.</p>tag:status.mattermost.com,2005:Incident/164203242023-03-10T15:30:21Z2023-03-10T15:30:23ZIncident with Community<p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>15:30</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>15:10</var> UTC</small><br><strong>Monitoring</strong> - We've applied a mitigation to resolve the identified issue. Community is now operational. Will update further when confirmed that this has resolved the issue.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>14:57</var> UTC</small><br><strong>Investigating</strong> - We are investigating reports of degraded performance for Community. We’re investigating the cause and will provide more information as soon as it's available.</p>tag:status.mattermost.com,2005:Incident/162348692023-02-22T19:54:18Z2023-02-22T19:54:19ZPossible delays on cloud sign-ups<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>19:54</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>17:01</var> UTC</small><br><strong>Monitoring</strong> - We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>13:46</var> UTC</small><br><strong>Investigating</strong> - Some workspace signups may face delays in creation.</p>tag:status.mattermost.com,2005:Incident/160897842023-02-18T10:00:14Z2023-02-18T10:00:14ZCloud workspaces maintenance<p><small>Feb <var data-var='date'>18</var>, <var data-var='time'>10:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>18</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>13:12</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduling maintenance during this time. No downtime is expected but minor service disruptions may occur for some of the cloud workspaces.</p>tag:status.mattermost.com,2005:Incident/159911802023-02-01T04:46:10Z2023-02-01T04:46:11ZCloudflare API issues are causing Cloud Sign-Ups to fail.<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>04:46</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>04:29</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented on cloudflares end and we are monitoring the results.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>03:35</var> UTC</small><br><strong>Update</strong> - We are continuing the monitor the progress of Cloudflares API issues. Any updates will be provided here when we have them.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>02:45</var> UTC</small><br><strong>Identified</strong> - We identified an issue that impacts Customer Sign-ups for cloud workspaces. We are monitoring Cloudflares status page to see when this will be fixed. We will provide more information as soon as it's available.<br /><br />https://www.cloudflarestatus.com/</p>